Skip to content
Call
Text

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Tomeka Penn

Tomeka Penn

November 13, 2024

5  out of  5
rating by Tomeka Penn
"Jane Patterson was able to help me with a situation that was conflicting. Thank you so much."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Profile photo of Jennifer Davis

Jennifer Davis

October 29, 2024

5  out of  5
rating by Jennifer Davis
"Great people and great service!"
We responded:
"Thank you so much for your kind words Jennifer! We're thrilled to hear that you had a positive experience with our team. We always strive to provide the best service possible, and it’s great to know that it shows. We look forward to seeing you again soon! - Bill "
Profile photo of Alicia C.

Alicia C.

October 28, 2024

5  out of  5
rating by Alicia C.
"It was Destined that I speak with Destiny today! She is so wonderful, kinda and thorough that she blowed my socks off! The prices were better than Farmers and I saved a boat load. Now I can save for my vacation! Thanks Destiny and I will send my family your way. God bless you!"
We responded:
"Thank you for your enthusiastic review Alicia! We're thrilled to hear that Destiny made such a positive impact on your experience. We appreciate your kind words and your referral. If you need anything else, just let us know! – Bill"
Profile photo of Cynthia Cook

Cynthia Cook

October 23, 2024

4  out of  5
rating by Cynthia Cook
"Destiny is always very respectful and takes care of business. I feel as though she’s my one call insurance provider."
We responded:
"Thanks Cynthia. We appreciate your response and your thoughts! Bill White"
Profile photo of M T

M T

October 22, 2024

5  out of  5
rating by M T
"The customer service team at Bill White's State Farm Insurance agency was a tremendous help during a difficult time. They offered reliable, professional support, which made the process much easier. The team's care and attention to our needs were greatly appreciated. I highly recommend this State Farm agency."
Profile photo of Timothy Browder

Timothy Browder

October 11, 2024

5  out of  5
rating by Timothy Browder
"Destiny Bridges at State Farm is very helpful, prompt, and professional. I use their agency for Commercial policies and would highly recommend."
We responded:
"Thank you Timothy for your kind words and insights. Destiny is a valued and appreciated member of our team. I will pass along your thoughts. Bill White"
Profile photo of Rachel Holder

Rachel Holder

October 4, 2024

5  out of  5
rating by Rachel Holder
"The BEST agent and staff! Destiny and Jane always go above and beyond for us!"
We responded:
"Thanks Rachel! Really appreciate you and your kind words about our office!! Bill"
Profile photo of Tommy Waldrop

Tommy Waldrop

October 4, 2024

5  out of  5
rating by Tommy Waldrop
"I have been a customer for many years. Bill and his staff are always courteous and give great service. They are like family."
We responded:
"Thanks Tommy! I am so glad to hear you feel that way about our office. We appreciate you as well, and your many years of loyalty to State Farm and to us. Bill"
Profile photo of Trell Chatmon

Trell Chatmon

September 26, 2024

5  out of  5
rating by Trell Chatmon
"Destiny Bridges at Statefarm in Opelika the Bill White location is the best and does an awesome job…."
We responded:
"Thank you for the fantastic review, Trell! I’m thrilled Destiny provided you with great service at our Opelika office. She’s truly dedicated to our customers, and we’re glad to know you had such a positive experience. If you ever need anything, we’re here to help. Thanks again for your kind words and for choosing our team!- Bill"
Profile photo of Nate Strickland

Nate Strickland

September 26, 2024

5  out of  5
rating by Nate Strickland
"We recently relocated to Auburn / Opelika from North Carolina. Ms. Jane Patterson and Bill White's team made the transfer painless. Through proactive communication, accurate information, and timely responses, Jane ensured our insurance needs were met. Give her a call - you will not be disappointed."
We responded:
"Thank you so much for your wonderful review, Nate! I’m so glad that Jane and the team made your transition smooth and stress-free. Providing proactive communication and accurate, timely service is exactly what we aim for, and we’re glad Jane was able to meet your insurance needs so seamlessly. Your recommendation means a lot to us! If you ever need anything, don’t hesitate to reach out. Welcome to the area, and thanks again for choosing us! - Bill"
Profile photo of virginia singleton

virginia singleton

September 19, 2024

5  out of  5
rating by virginia singleton
"Great Insurance Company I have been a customer of State Farm for over 40 years. The people at Bill White office is very friendly."
We responded:
" Thank you for your review, Virginia! I’m delighted to hear that you’ve been a loyal State Farm customer for over 40 years and that you find our office friendly. Your long-term support and kind words mean a lot to us. -Bill "
Profile photo of Rob Beddingfield

Rob Beddingfield

September 10, 2024

5  out of  5
rating by Rob Beddingfield
"Jane and Destiny are awesome!"
We responded:
"Thank you for your review, Rob! I’m so thankful and glad to hear that Jane and Destiny made a great impression. If you need anything else or have more questions, feel free to reach out. -Bill"
Profile photo of reginald upshaw

reginald upshaw

August 28, 2024

5  out of  5
rating by reginald upshaw
"Agent was fantastic.. Great attitude and attention to detail..."
We responded:
"Thank you for your review! I’m so glad to hear that you found my attitude and attention to detail fantastic. It’s important to me that you have a great experience. -Bill"
Profile photo of Janice McDade

Janice McDade

July 22, 2024

5  out of  5
rating by Janice McDade
"Jane & Chelsea are both awesome!! I never had a problem with anyone.Every time I called them they take care of what ever I call them to do for me.Great staff."
Profile photo of Janice Menifee

Janice Menifee

July 19, 2024

5  out of  5
rating by Janice Menifee
"Very friendly and helpful and respectful to whatever you need. State Farm is there for you!"
We responded:
"Thank you Janice! We appreciate you as well! Bill"
Profile photo of Brandi Wilkerson

Brandi Wilkerson

July 9, 2024

5  out of  5
rating by Brandi Wilkerson
"Chelsea is awesome"
We responded:
"Thank you for your feedback, Brandi! Chelsea truly appreciates your kind words and is thrilled to hear that you had a positive experience with her. -Bill"
Profile photo of Anna Gatlin

Anna Gatlin

June 20, 2024

5  out of  5
rating by Anna Gatlin
"I can't say enough good things about Bill White & his team (Chelsea, Jane, etc.). They are so responsive, patient, and highly competent. They actually care, which is rare. I can't recommend them enough--oh, and the rates are really reasonable!"
We responded:
"Thank you so much for your review, Anna! I'm delighted you've had such a positive experience with me and my team (Chelsea, Jane, and Destiny). Providing responsive, patient, and competent service is our priority, and we do genuinely care about you and your insurance needs. Your recommendation means a lot to us. -Bill "
Profile photo of Christopher Cosentino

Christopher Cosentino

June 5, 2024

5  out of  5
rating by Christopher Cosentino
"For the past year I had the roughest time with my previous State Farm agent. I knew Bill White from Bible study and brought my policy over to his office. Bill connected me to Miss Jane Patterson. She has been the best insurance broker/agent/help I have ever had . She has been able to simplify things to where I understand them and has gone above and beyond to make corrections to my policy in my favor. Miss Jane is the best."
We responded:
"Thank you so much for your kind words, Chris! I'm thrilled to hear about your positive experience with Miss Jane Patterson. It's a pleasure to be able to assist you and simplify things so that you feel confident and informed about your insurance coverage. If you ever have any questions, "you know where we live" haha. Don't hesitate to reach out. We're always here to help! -Bill"
Profile photo of Nash Carrington

Nash Carrington

June 4, 2024

5  out of  5
rating by Nash Carrington
"Chelsea is a great customer service and sales rep! From the start, she has been very helpful to my wife and myself with our out-of-state relocation from TN to Opelika. She’s been making sure we have what we need for a smooth move prior to our arrival and already offered to help with policy transfers once we get there. Highly recommend!"
We responded:
"Thanks for sharing your experience, Nash! We're delighted to hear that Chelsea has been able to assist you and your wife effectively throughout your relocation process. Ensuring a smooth transition for our customers is one of our top priorities, and it's greatc to know that Chelsea's dedication to providing excellent customer service has left such a positive impression. I will encourage her with your kind words and we sincerely appreciate your recommendation! -Bill"
Profile photo of Melody Hilyer

Melody Hilyer

May 10, 2024

5  out of  5
rating by Melody Hilyer
"My husband loves to flip cars (buy and sell not wreck) and they are so gracious to do our paperwork as we change out cars often."
We responded:
"Thanks Melody"
Profile photo of Kameshia Bell

Kameshia Bell

May 9, 2024

5  out of  5
rating by Kameshia Bell
"Bill White and staff are top tier. Ms. Chelsea has awesome customer service. She followed up regularly until everything was taken care of."
We responded:
"Thank you for your review Karmeshia! We're thrilled you had a positive experience with our team, especially with Chelsea. Her commitment to excellent customer service and thorough follow-up is something we pride ourselves on. It’s great to know she took good care of everything for you. -Bill"
Profile photo of Aleisha Setka

Aleisha Setka

May 6, 2024

5  out of  5
rating by Aleisha Setka
"Destiny is the best!"
We responded:
"Thank you for your review, Aleisha! We're so glad to hear that you had a great experience with Destiny. Your feedback is much appreciated, and we'll be sure to pass along your kind words to her. -Bill "
Profile photo of Cody Neer

Cody Neer

May 1, 2024

5  out of  5
rating by Cody Neer
"Bill & staff is easy to work with. Always attentive and very helpful in every way. They are a breath of fresh air in a world of craziness. I highly recommend!"
We responded:
"Thanks Cody! I am so appreciative that you took the time to write such a great review about us! Thanks again!!"
Profile photo of Kenneth Brackin

Kenneth Brackin

April 17, 2024

5  out of  5
rating by Kenneth Brackin
"Mrs. Chelsa help me today with a new SUV. Everything went smoothly. Enjoy doing business with you Agency."
Profile photo of Carlton Rogers

Carlton Rogers

April 16, 2024

5  out of  5
rating by Carlton Rogers
"Excellent service and knowledgeable staff!!"